FAQ

What makes your brand different from other watch brands?

The designs of our dials are artistically designed. This makes us the only one on the market in our price category with such unique watches. You immediately recognize the people who wear an ARTIZ watch.

How do I know if the watch fits properly?

Every watch we sell is equipped with a watch strap adjuster. This allows you to adjust the length of the strap to your wrist immediately upon receipt. This makes it possible for everyone to wear an ARTIZ watch.

How long does the watch last?

Our watch is equipped with a Seiko NH35 automatic movement. This movement has a lifespan of decades, sometimes even a lifetime.

How long does the watch battery last?

Our watches are equipped with a Seiko NH35 automatic movement. This watch has a power reserve of approximately 41 hours.

Are the straps changeable?

Yes, you can replace the straps of all our watches. However, this requires specific tools

Are your watches suitable for everyday use?

Absolutely, our watches are designed to be worn every day.

Can I have my order gift wrapped?

Yes, you can have the watch gift wrapped. We would like to ask you to mention this in the comments in the shopping cart.

Where are the watches shipped from?

We have our watches in stock in the Netherlands. This also means that the watches are shipped from the Netherlands.

Do you have a physical store?

Unfortunately, we do not have a physical store at the moment. This is something we will look into in the future.

Are there import costs outside the European Union?

Yes, if you order a watch from outside the European Union, there is a big chance that you will have to pay import duties. We advise you to check these costs before purchasing a watch.

Are there import costs within the European Union?

No, if you order a watch from countries within the European Union, there will be no additional import or other additional costs.

What should I do in case of a warranty case?

If something happens to the watch that you think is under warranty, we would like to ask you to contact us. Because every warranty case is different, we will personally discuss what the best way to handle it is.

How long does it take before I receive my watch?

Because we ship worldwide, delivery times vary. If you would like an indication, we would like to refer you to our delivery page.

Do you offer gift cards?

No, at this time we do not offer gift cards.

Is your question not listed?

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